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  5. my purchase was declined - what can i do to fix it?

My purchase was declined - what can I do to fix it?

For a full overview of pricing, refunds and billing security, see our Payments & Tokens Guide.


If you've had a purchase declined, please contact our Customer Support team at [email protected] for further assistance.

If you need to contact your biller directly, you may find a list of support contacts here.

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